Terms and Conditions

Member Agreement

Terms and Conditions

Last updated: June 2026

These Terms and Conditions ("Terms") govern your participation in any savings, lending, or investment activity offered by Bancario Group, operating as Bancario Self Help Group, registered with the Ministry of Labour and Social Protection under Certificate No. MUN/SHG/7061 ("Bancario", "we", "us", or "the Group"). By saving with us, applying for a loan, or registering as a member, you agree to be bound by these Terms.

1. Membership

1.1. Membership is open in two tiers:

  • Probationary Membership — open to members of the public through the One Bob One Day savings challenge, with no upfront registration fee.
  • Full Membership — granted upon payment of a one-time, non-refundable registration fee of KES 1,500, processed during the Group's two annual recruitment windows: the Mid-Year Meeting in December and the Annual General Meeting in July.

1.2. Full Members gain access to Chama contributions, Table Banking, Premium Loans, and participation in Bancario investment projects (including real estate share schemes), subject to the specific terms of each product.

1.3. Bancario Group reserves the right to decline, suspend, or terminate membership where a member provides false information, engages in fraudulent activity, or breaches these Terms.

2. Savings Products

2.1. One Bob One Day: Members save on an incremental daily basis (Ksh 1 on Day 1, Ksh 2 on Day 2, and so forth), remitted via M-Pesa Buy Goods Till Number 4549084 (Bancario Self Help Group).

2.2. Chama Contributions: Full Members contribute KES 3,500 monthly (KES 3,000 Chama contribution and KES 500 administrative kitty), used for collective investment activities as determined by the Group's governing committee.

2.3. Bancario Group's financial year runs from 1st July to 30th June of the following year. Annual refunds, including accrued interest, are processed at the Annual General Meeting (AGM), less applicable M-Pesa transaction costs.

2.4. Members may request a withdrawal at any time by writing to bancariogroup@gmail.com. Withdrawals are processed on the 5th of the month following the request (or the next working day if the 5th falls on a weekend or public holiday), and disbursed via M-Pesa to the member's registered number.

3. Loan Products

3.1. Bancario Group offers self-secured loan products, meaning each loan is guaranteed by the borrowing member's own savings balance rather than third-party guarantors, physical collateral, or CRB status:

  • Flexx Loan — up to 70% of the member's One Bob One Day savings, secured by that account balance.
  • Edu Loan — up to 80% of the member's One Bob One Day savings, secured by that account balance, intended for education-related expenses.
  • Table Banking Loan — up to 70% of the member's Chama contributions, secured by those contributions.
  • Premium Loan — available exclusively to Full Members with no outstanding balance on any other Bancario loan; the limit is up to 60% of the sum of 70% of One Bob One Day savings, 70% of Chama contributions, and 70% of Investment Reinvestment balances, secured by the member's total account balances.

3.2. All loan products carry an interest rate of 36% per annum (3% per month) on a reducing balance basis. The minimum loan amount is Ksh 10 and the maximum is Ksh 1,000,000, across all loan types, subject to the member's available limit.

3.3. Late Payment Penalty: A 10% penalty is charged automatically on any missed installment at 1:30 a.m. the day following the due date. The member then has until 1:30 a.m. on the second day after the penalty is applied to settle the outstanding amount, after which automatic recovery from the member's savings balance will occur.

3.4. Bancario Group reserves the right to vary loan limits, interest rates, or eligibility criteria from time to time, with reasonable notice to members through official communication channels.

4. Investment Products

4.1. Through Balanced Investments, member capital may be pooled and allocated across instruments including the Nairobi Stock Exchange (NSE), Money Market Funds, Sacco investments, and real estate projects. Investment allocations are determined by the Group's investment committee based on ongoing market research.

4.2. Real estate share schemes (such as Mwea I, II, and III) are subject to their own specific terms, pricing, and eligibility (including completion of the relevant annual One Bob One Day savings target). Once a project is declared closed, no further entries will be accepted for that project.

4.3. As with any investment, returns are not guaranteed. Bancario Group exercises reasonable diligence in selecting and managing investment opportunities but does not warrant specific investment outcomes.

5. Member Obligations

  • Provide accurate, truthful information during registration and throughout your membership.
  • Make timely contributions and loan repayments as scheduled.
  • Notify Bancario Group promptly of any change in contact details, including phone number used for M-Pesa transactions.
  • Abide by the Group's constitution, internal policies, and resolutions passed at official meetings, including the AGM and Mid-Year Meeting.

6. Limitation of Liability

To the fullest extent permitted by law, Bancario Group shall not be liable for losses arising from circumstances beyond its reasonable control, including but not limited to M-Pesa system downtime, force majeure events, third-party investment platform failures, or fraudulent activity carried out by a member against the Group or other members.

7. Amendments

Bancario Group may amend these Terms from time to time to reflect changes in our products, regulatory requirements, or operating practices. Updated Terms will be published on this page, and continued use of our products and services after such changes constitutes acceptance of the revised Terms.

8. Governing Law

These Terms are governed by the laws of the Republic of Kenya. Any disputes arising under these Terms shall first be addressed through the Group's internal dispute resolution mechanisms before recourse to external legal proceedings, where applicable.

9. Contact Us

For questions about these Terms, please contact us at invest@bancariogroup.com, call or WhatsApp +254 727 542701, or visit our office at 2nd Floor, Famous Building, Next to Unitas, Murang'a.